Front Desk Training Seminars Philippines

Administrative training provides secretaries executive assistants receptionists and administrative professionals with the knowledge to manage projects solve problems and handle safety concerns.

Front desk training seminars philippines.

We offer training in three formats. Front desk receptionist chat agent help desk technician call center team member and environmental services worker. This one day seminar will tackle effectiveness and efficiency scenarios and provide techniques for the participants to apply in their jobs. Training is an important management function and is required to develop and ensure quality performance.

The receptionist or front desk staff has on his her hands the big responsibility of creating an initial positive experience that will leave a lasting impression about the organization he she represents. Others talk about it extensively but have no real program in place. We also consult in person and virtually. Front office training plan.

The student will report to the designated authority in the agency who will supervise and guide his practice. Telephone skills for administrative and front desk professionals has the answers. Prior to this program our front desk was essentially just someone to answer the phone and great our clients. This is a one day seminar that takes an in depth look at the vital role of the receptionist and the important contribution they make to the successful and effective running of any business.

Prepare your front desk staff to look and act professionally and on brand during this interactive training workshop. You ll discover how to get to the root of why a caller s calling the first time so you can eliminate the frustration of misdirected calls. Onsite customer service training facilitator led virtual customer service courses and self paced online programs. You ll be able to quickly and easily disarm annoyed people.

Schedule this course program class for delivery onsite. In the hospitality industry some hotel organizations take training seriously. Tesda accredited institutions may integrate an on the job training ojt in the front office services nc ii program. Training and consulting formats.

We cannot thank you enough for the training it truly is an amazing program. Speak to your nearest centre for details of the next seminar dates. The information and values that we have acquired through the top gun front desk training has been an evolution for our salon.